Kidraw Information

Privacy Policy

Effective Date: January 1, 2024

Kidraw ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our application and use our real-time collaborative canvas services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Application. We rely on OAuth providers (such as GitHub and Google) to provide secure authentication.
  • Derivative Data: Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including drawing strokes, shapes created, and documents uploaded to the canvas.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Application. We store only very limited, if any, financial information that we collect.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Create and manage your account.
  • Enable real-time synchronization of your collaborative canvas data across multiple devices and users.
  • Process transactions and send related information, including confirmations and invoices.
  • Resolve disputes and troubleshoot problems.
  • Respond to customer service requests.
  • Send you a newsletter or other administrative information.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services (e.g., Vercel), customer service, and database management (e.g., NeonDB).

4. Data Security and Retention

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal data we collect from you, change that information, or delete it in some circumstances (e.g., GDPR, CCPA). To request to review, update, or delete your personal information, please submit a request to our Data Protection Officer.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: legal@kidraw.com

Last updated: 11/2/2026